Customer Service Specialist
The Customer Service Specialist provides front-line customer support to the general public, officials, candidates, and other public agencies for the Orange County Supervisor of Elections (SOE). The Customer Service Specialist processes voter information into the voter registration system (Voter Focus) of the Orange County Supervisor of Elections (SOE) and the Florida Voter Registration System (FVRS), by editing Florida voters’ data, such as applications, registrations, petitions, and Vote-by-Mail requests. The Customer Service Specialist may also participate in scheduled outreach events. Work may be conducted at the main SOE office or at an SOE satellite location in the county.
The Customer Service Specialist reports to the Voter Services Manager and does not supervise any staff or temporary workers.
Elections Coordinator
The Elections Coordinator is responsible for coordinating all aspects of election worker training in Orange County, including scheduling, training, and developing and creating training materials. The role includes documenting and maintaining the department’s Standard Operating Procedures (SOP) to ensure consistent, compliant, and efficient workflows. Responsible for tracking and reporting statistical information on voting needs and trends, evaluating procedural compliance with election laws and security standards; analyzing training effectiveness through surveys. Responsible for the implementation and support of election worker management system.
This role reports to the Elections Manager. While it does not involve supervising regular staff, the Elections Coordinator does oversee temporary staff during election events. This role is responsible for the recruitment, training, timesheet review, and evaluation for procedural compliance of Election Trainers.
Software Developer II
The Software Developer II is a mid-level professional responsible for assisting the Programming team in the development, documentation, debugging, and maintenance of databases and efficient full-stack software applications for the Supervisor of Elections (SOE) information systems.
The Software Developer II reports to the Director of Information Technology.
Performance is reviewed through observations, work performance, reports, and achievement of desired results.
How to Apply
Email your completed application, resume, and cover letter to [email protected].
E-Verify
The Orange County Supervisor of Elections participates in E-Verify. For more information about E-Verify and your rights, please visit the U.S. Citizenship and Immigration Services website.
E-Verify Poster (English and Spanish, PDF)
Right To Work Poster (English, PDF)
Right To Work Poster (Spanish, PDF)
Additional Information
Applicants have rights under Federal Employment Laws:
Employee Rights (English, PDF)
Know Your Rights (English, PDF)
Know Your Rights (Spanish, PDF)
Family Medical Leave Act (English, PDF)
Uniformed Services Employment and reemployment rights Act (English, PDF)
Federal Labor Law (English, PDF)
Florida Labor Law (English and Spanish, PDF)